Even God rested – freelancers and vacation days

 

[sternbergia*]

I begin with a confession. I wrote this post in a “tzimmer” (a BNB room) in Katzrin, a small town in the Golan Heights. In other words, I was on vacation. While that remark may sound trite if you receive a salary, it may cause many freelancers to start to ask questions. How can he afford it? Isn’t he worried about losing work or, even worse, losing customers? My answer to those concerns is that vacation days are not only possible but also financially beneficial in the long term. I can say that I feel greatly recharged and refocused upon my return.

To be clear, everybody gets holidays, whether they schedule them or not. The timing and lengths of these religious and civil events depend on the culture and religion. For example, in Israel, Jews have nine days of holidays and their eves within three weeks in September and/or October, not including some 6 days of optional off days and some minor fasts. Likewise, people living in Christian countries basically close all non-essential businesses from mid-December to the first days of January. Of course, these times may be called holy days but they are not holidays for many people, especially those involved in preparing meals and hosting guests. Thus, while holidays may not involve professional work, they are generally far from vacations regardless of the positive elements.

Therefore, when freelancers wish to have a real vacation, they must actively seize it. However, as compared to the salary position holders, such a decision would seem to pose risks in terms of income and customers. Not only do they have to account for the expenses involved in the vacation itself, they have to account for the income they will not earn during that period. Granted, the latter cost is potential to one degree or another. However, clearly the lack of cash flow will be felt in the near future. More seriously, being on vacation means, ideally, not working and thus being unavailable to your customers. There is a natural fear that the customers will find someone else “in the meantime”. As they say in Hebrew, there is nothing more permanent than the temporary.

While these concerns are legitimate, they are generally less serious in reality. In terms of the costs of vacation, freelancers have full control of many aspects, including the length of time and actual cost. For example, one of the great advantages of being one’s own boss is the ability to pick vacation dates and choose  non-peak times, assuming that one does not have school-age children to take into account. More importantly, the vast majority of customers actually understand that service providers are entitled to go on vacation. If they appreciated the quality and reliability of service provider before, they will return to the same service provider afterwards. Freelancers should inform important customers of the coming vacation in advance and may suggest an available colleague to cover any urgent situations. In any case, being on vacation is not among the main reasons for losing customers.

Regarding lost income, vacations actually increase income over the medium and long term. One of the most subtle effects of burnout is reduced productivity. As freelancers become emotionally tired, they tend to have less energy, slow down and exhibit less patience. Ideally, a true day off or weekend at home restores some of that energy but unfortunately there are always tasks to be done at home. As a result, home rest is of limited value (unless you keep the Sabbath, of course). By contrast, getting away, even for one night, involves leaving all home and work duties behind. Tourists generally focus on the immediate experience, e.g. the amazing flowers we enjoyed as seen in this post, forgetting their obligations and problems for the moment. This break from the routine refreshes the spirit, recharging the batteries for the challenges to be faced after returning home. Consequently, vacations can increase income.

Thus, I would strongly advise freelancers, both new and established, to take periodical vacations without fear of losing money and customers. Whatever short-term cost is involved, they provide the energy required to grow and sustain a business. By the way, after writing this post, I happily returned to my crossword puzzles without a care in the world knowing that I would return to work in a few days empowered to take on the world, or at least part of it. As it is implied in Genesis, everybody, which includes freelancers, deserves a vacation.

[Feinbrun's Autumn Crocus]

* 

Freelancer, manage yourself – Mental health tidbits from International Translator Day (ITD)

 

[tree in shape of brain*]

The end of September is the birthday of Saint Jerome, the patron saint of translators, and is marked by several conferences. I had the pleasure of participating actively and passively in two of them, the virtual ITD conference hosted by proz.com and the hybrid KTLC conference in Warsaw. Each featured several full days of lectures on various topics related to translation, far too much to summarize in an article. However, with the growing awareness of mental health and the emotional challenges faced by many freelancers, I wish to share some highly relevant points raised by some of the lecturers in regards to the keeping an even keel.

During the proz.com conference, Adrian Probst  addressed an issue faced by all freelancers, the fear of not having work. He emphasized that all businesses, including freelancers, experience slow periods to one degree or another. In other words, they are not a sign of failure but an unavoidable aspect of owning a business and thus to be expected and planned for, similar to theft in retail stores if you will. He suggested focusing thoughts not on general feelings of incompetence and failure but specific steps to take to reduce their frequency and scope, including marketing and education.

Likewise, Bettina Rohricht in the same conference discussed work flow ebbs and flow. She also presented ideas to deal with low work flow but added that overdemand and overwork are as stressful as underemployment. She emphasized the importance of establishing limits on workloads and times and explained that it is preferable to refuse a project due to lack of time over poorly executing it. Furthermore, the chance of losing a customer under that circumstance is very low in practice. I fully concur with her advice.

My lecture at the ITD conference focused on the issue of self-perception of success. My main point was societal comparative measures of success, including income and title, are not relevant to most translators, not to mention most freelancers, as the circumstances of their lives may not allow total commitment to a single job. Instead, freelancers should focus on their current achievements relative to their current reality and take steps to build a better future. The recognition of actual achievement and practical steps for future achievement create a positive vector both physically and emotionally.

Dominika Olszewska at the KTLC Conference discussed the power of monotasking. She emphasized that focusing on more than one matter at once, however minimally, only reduces concentration and productivity. (I have to confess that I was multitasking at the time and missed some of what she said, proof by example.) Among her practical suggestions were limiting the number of open tabs on the task bar in order to avoid checking social media and other distractions. She also suggested non-digital breaks, i.e., the best way to take a break from the computer is to get away from it.

Finally, Stefan Paloka gave a short testimonial to the power of will in creating a career. He is a blind translator that ignored all stereotypes and prejudices and has built a successful career. By applying technology and committing to a goal, it is possible for anybody with a disability to overcome challenges.

In a certain sense, the message of all these presentations was that freelancer achievement, however defined, involves not only technical skill but also the emotional intelligence and skills to deal with difficult situations, temporary and permanent. This process is as dynamic and active as coping with technological changes and maybe more important. It is possible, at least in the short term, to function as a technological dinosaur but impossible when emotionally broken.

I apologize for not mentioning all the fascinating lectures I attended or failed to attend. I suggest perusing the programs, contacting the relevant organizers and watching the tape of any relevant lecture. After all, learning is a yearlong (and lifelong) experience. I would strongly suggest reserving the last two days of September next year to fully benefit from the fruit of St. Jerome.

* Picture captions allow the blind to full access the Internet.

Picture credit

Time in the balance – how freelancers can create a sustainable work schedule

 

[lit lighter*]

Entrepreneurs, especially freelancers, lack an external framework to limit hours. Employers have legal limits in determining the number of hours they can make their employees work with most companies restricting the amount of overtime any employee can take on. Store owners may work long hours but most non-chains are not open 24 hours a day or even 7 days a week. Germany probably has the most extreme restrictions with the vast majority of stores closed in the early evening and generally on Sunday. Freelancers, solely responsible for their own success and generally highly motivated to work, often equate downtime with reduced income, ignoring the short- and long-term effects of overwork. However, by creating some consistent limits on daily and weekly work hours and proper management of workloads, freelancers can sustain a high level of productivity and enjoy life.

[character lifting weights]

First, it is necessary to define work. Judaism, due its Shabbat laws, has quite a volume of writings on this subject but instead I will use a Jewish joke to provide a workable definition. The story goes that two priests were discussing whether sex was work or pleasure and decided to consult their rabbi colleague, who had much more practical experience in the matter. Upon hearing the question, he immediately and unhesitatingly stated that sex was pleasure. When pressed for an explanation, he simply noted that if sex were work, his wife would have the maid do it for her. Consistent with that definition, work is any task that a person would have no issue having somebody else do in his/her stead while pleasure is a task that a person saves for him/herself. For example, while I do not translate on Saturday, I do write posts because I enjoy, even relish, the process of writing. Thus, on Shabbat, I do what pleases me, which happens to include writing posts. Therefore, for the purpose of this article, work is any task that you would not choose to do on a day off.

[up and down graph]

While at the surface it would be logical to think that more hours lead to more income, at a certain stage, the returns not only diminish but also decline. The first sign of overwork is reduced productivity and increased errors. Over time, it requires longer time to produce the same quantity of work, accompanied by every increasing number of errors. Reasons for this decline include reduced patience and increased mental fatigue.  Fortunately, a nice evening out generally recharges the battery. If a person ignores this overload for too long, burnout begins to develop, often expressed in less enthusiasm to start the day or a reluctance to take on challenges. When the brain goes on strike, it becomes necessary to take a few days off. Complete denial of overwork can lead to mental and/or physical collapse. The cost is heavy as many writing in Mental Health Week posts noted. The financial loss from the complete inability to function is much heavier than any associated with a short break from work, not to mention the harm caused to the relations with family and friends. In short, overwork is a preventable issue that is ignored at one’s peril.

[international clocks]

The first element of proper work management is the length of the work day. It is clear that the vast majority of entrepreneurs do not work from 9-5 or even 8-6. There are simply too many tasks to accomplish on most days. Freelancers working with customers with multiple time zones find themselves connected almost 24 hours a day. In practice, aside from being physically impossible over an extended time, such dedication to work turns a person into a robot, with no time or energy for family and friends. In order to balance the need for mental and physical health with the requirements of running of business, it is first necessary to identify and set hours for full business activity and those for monitoring communication. Specifically, as each person has individual peak times for thinking, such as early morning or late night, it is advisable to perform high concentration tasks during the most productive hours as much as circumstances allow. The freelancer should handle the lighter tasks in the tail periods. The actual length of the working day clearly varies by person as age and experience create different endurance capacity. I personally take a nap every day, allowing me to extend my work day to better cope with the time zone issues. As for responding to emails, it is perfectly legitimate not to respond to correspondence in the late evening as most people do not expect an immediate answer during those hours, with some exceptions. By limiting active working hours and allowing oneself not to respond, the freelancer gains several hours of downtime each day, a key for long-term health.

[Cat sitting in a bowl]

It should be clear that working seven days a week is not sustainable over a year. The problem is that special cases requiring us to work an entire week without a day off become the rule, not the exception. The only way for an independent entrepreneur to take a day off is to schedule it. The actual day of the week is not important but at least 24 hours without work is vital for sustainable work. For example, my wife and I have decided that we do not work from Friday night to Saturday night except in extreme circumstances. Our reason for keeping the Jewish Sabbath is not religious but instead practical as nobody in Israel or abroad expects us to work on Saturday, meaning we do not generally receive requests, thus facilitating our decision. I also do not work on Sunday nights as I watch US football and baseball but, again, it is easy to take Sunday night off as the whole world is recovering from the weekend. In practice, all that a freelancer needs to do to have regular days off is make a firm decision, which is admittedly easier said than done. However, insistence on at least one day of rest pays long-term dividends.

[stress attacks]

The last scheduling choice is the actual workload. Freelance business tends to be feast or famine, i.e., too much or too little. While the latter may not be healthy for the bank account, the former has the potential to harm the person. It is difficult, if not impossible, to define “too much work” as individual capacities and technological skill vary from person to person as does the effect of stress. Some people only perform at the best when they face a tight schedule. However, everyone does have a point beyond which the pressure created by the workload begins to create harmful physical and mental health. The key is to identify that point and be ready to schedule work in a manner that does avoid that point, even at the price of losing a project. I suffered from years from irregular heartbeat, which was aggravated by stress. One benefit was that it taught me to listen for the signs of stress and schedule work in such a manner that I feel confident in my ability to meet the deadline without killing myself. If a potential project creates uncomfortable stress, I state a deadline that fits my needs even at the risk of losing the project as my health is more important any specific project. Daily work scheduling is not a science but instead the art of managing the possible.

The results of overwork are financially, physically and emotionally disastrous. Entrepreneurs, especially, freelancers, should schedule the work day, work week and work load in such a manner that the they can sustain the pace and enjoy the money they earn. After all, money is a means for a goal, not the goal itself.

* Captions allow the blind to fully access the Internet.

All pictures from Pixabay.