[the Jabberwocky*] |
In the wild, faceless world of the Internet, the natural home of
freelance translators, lurk monsters called scammers. They expertly solicit
work from translators and then seemingly disappear from view as they seek
another victim. Their actual financial damage is relatively limited in most
cases but they have a significant and negative impact on our trust in others
and ourselves. Plain and simple, it hurts to be scammed. Thus, I present some known
ways of identifying potential scam
attempts and how to confirm or disconfirm the legitimacy of a translation
request.
Indications:
A. Email
address
Always compare the email address appearing in the
email with the email address appearing when moving the curser over the email
title in the browser. They must be identical. The suffix .gmail as compared to .com is a sure sign that something is amiss.
B. Language
With the possible exception of few agencies in China
and Spain (in my experience), expect project managers to be able to write the basic sentences of
translation requests in proper English. Private clients may have a lower level.
C. Communication
If the customer is avoiding direct answer to specific
questions regarding payment, listen to the warning light in the brain.
Something may be far fishier than the reading comprehension ability of the
respondent.
Actions to take to verify:
A. Google-search
the address:
Type the email address and the word scam in
Google. There are very few brand-new scammers in the sun. The vast majority
have been identified before. There are also specific scammer lists for those that have
access to them.
B. Check
the official site:
For companies and institutions, it is easy to view the
official site and compare details with those in the email.
C. Contact
the customer directly:
Write or call the customer using information on the
site and ask for confirmation of the job order.
D. Demand
prepayment:
If you have doubts, insist on full prepayment before
starting work, explaining that advance payment is standard practice for new customers.
Private individuals are used to paying before receiving goods and services.
It is very important to have a proper perspective regarding scammers. In
almost 20 years, I have been scammed once but have identified numerous attempts
in time. It is safe to say that such bad apples do not represent the large
barrel of customers. So, if you do get burned, emotionally move on quickly as there
is basically no way to touch them, unfortunately. To make myself feel better, I
choose to believe that there is a special place in hell for those individuals
but I could be wrong. To end on an admittedly
irrelevant literary note and quote Lewis Carrol but in regards to avoiding them:
And hast thou slain the Jabberwock?
Come to my arms, my beamish boy!
O frabjous day! Callooh! Callay!”
He chortled in his joy.
* Picture captions help the blind fully access the Internet.